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Employees of TekTegrity, an IT strategies and management company, recently graduated from the world-renowned Dale Carnegie Training course, “Effective Communication and Customer Relations.”
Every Thursday and every other Friday for 12 weeks, the 17 employees met with course instructor Jim Pentico. TekTegrity management paid for the course because they wanted to redefine their “techies” as employees capable of effective communication skills and to ultimately improve the experience between employees and clients.
“Our goal was to strengthen relations between clients and our employees and allow our employees to approach problems in a way that the client would understand,” said Jeremy Koellish, co-founder and Vice President of TekTegrity. “With our staff we wanted the course to help build relations within the company and help build that kind of self-confidence and camaraderie that is essential to having a...
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